Returns must be securely packaged in the original Ingrini jewellery box. Please contact Ingrini directly to arrange returns.
Please allow 5 – 10 business working days (Monday – Friday), after your package is delivered to Ingrini for repairs or refunds to be completed. The product return time varies depending on the time of year, postal service and country.
Ingrini is not responsible for loss of jewellery after delivery has been accepted.
For inquiries on returns or repairs, please contact Ingrini via email at info@ingrini.com between 9am and 5pm (CET), Monday to Friday.